Please keep in mind these are natural crystals with natural imperfections and inclusions.
Items are sold as is, but exchanges and returns are accepted if item received is not as described. Determination to accept return or exchange is up to the discretion of the owner. Please contact us within 3 days of delivery. Item must be returned to us in its original condition within 7 days of inital delivery.
Cancellations will be accepted within 24 hours of placing the order and only prior to shipping. 

We are not responsible for incorrect address information, lost items, or items in customs. Buyer responsible for custom fees. If you have issues after item has been shipped, please contact the post service company used. We can provide tracking information upon request.